Return Policy


  • Noritsu America Corporation (NAC) will make a good faith effort to promptly replace any product sold by NAC that proves to be defective in workmanship or materials.  Items in the closeout section may not be available for replacement.
  • Customers have up to 30 days to ask for a refund on items that do not have a serial number, 90 days for items that do have a serial number.
  • A Return Merchandise Authorization (RMA) must be requested through our Parts Department at 714-521-9040
  • Any product you return must be in the same condition in which you received it and in the original packaging. 
  • Refunds are credited back to customers via the original form of payment.